A new infographic by VoucherCloud presents an overview of the psychology of the online checkout process, allowing them to improve their sites’ performance and thus increase sales.
A special report discussing the fundamentals of the Australian e-commerce industry has been published by the NAB Group. It shows that Australian online retail sales rose to $14.4 billion (AUD) (9,5 bn euro) in the year ending October 2013 and now represents 6.4 per cent of total retail sales. Meanwhile, earlier fears about a takeover of the e-commerce space by foreign retailers seem to have been unfounded with Australian sites now controlling 73 per cent of online sales.
Northern European B2C e-commerce is developing extremely well. This is apparent from the new Northern Europe B2C E-commerce Report, published by Ecommerce Europe, the European umbrella organisation for online retailers. The total Northern European e-commerce economyof online sold goods and services amounted €28.4 billion in 2012 and is expected to grow to €31 billion in 2013. Figures in Ecommerce Europe reports are based on the European Measurement Standard for Ecommerce (EMSEC).
Online retailer Littlewoodsireland.ie offers a free returns service to customers for the first time CollectPlus, the UK’s largest store-based parcel delivery and returns service, has teamed up with Parcel Motel to give Irish online shoppers an easy and convenient way to return unwanted items back to UK retailers. Littlewoodsireland.ie, which is part of Shop Direct and has a UK-based fulfilment operation, is the first Irish retailer to offer this service to its customers.
According to Bloomberg News, the logistics company United Parcel Service (UPS) has been one of the major beneficiaries of the record breaking holiday season e-commerce sales that were rang up last week.
According to the LA Times, Amazon, which managed to grab holiday shopping season headlines with the announcement of its forthcoming Prime Air service, isn't the only e-commerce company evaluating the use of unmanned aerial drones to make deliveries to customers.
The Japanese e-commerce company, Rakuten, has announced the launch of a new e-commerce store in Singapore. The site, which is already taking orders, offers a wide variety of items, ranging from clothing to electronics to books.
According to preliminary figures from IBM Digital Analytics Benchmark, this year’s Cyber Monday sales event has managed to boost online sales by 17.5 per cent compared to the previous year.